They’re the star-crossed couple of the business world. The nattily dressed manager and the rumpled computer expert come from different backgrounds and often seem to speak different languages. When they work together, beautiful things can happen for a business. When the two don’t communicate well, their misunderstandings can lead to disaster.

Enter Professor Geneviève Bassellier, a specialist in information systems at McGill’s Desautels Faculty of Management. In her research, Bassellier acts as a marriage counsellor of sorts between the suits and techies, helping them understand one another and build a stronger, healthier relationship.

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